Franciscan Health Lafayette East Recipient Of 2026 Outstanding Patient Experience Award™ From Healthgrades

Franciscan Health Lafayette East among top 15% in nation for patient experience

LAFAYETTE, Indiana - Franciscan Health Lafayette East announced today that it has been named a 2026 Outstanding Patient Experience Award™ recipient by Healthgrades.

This achievement reflects Franciscan Health Lafayette East’s commitment to superior, patient-centered care and puts the organization in the top 15% of hospitals nationwide for patient experience.

In addition to this recognition for patient experience, Franciscan Health Lafayette East was named one of America’s 250 Best Hospitals for 2026 earlier this year by Healthgrades. This marks the second consecutive year the hospital has received that recognition.

“We are honored and humbled to receive the Patient Experience Award from Healthgrades,” said Terry Wilson, Franciscan Health Western Indiana President and CEO. “The award is a testament to the dedication and compassion that every member of our team in Lafayette has for the patients we are honored to serve.”

Each year, Healthgrades recognizes the top hospitals nationwide that provide an exceptional experience for patients during their hospital stay. For its 2026 analysis, Healthgrades evaluated Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey data from nearly 4,000 hospitals across 10 patient experience measures.

These measures focus on patients’ perceptions of their hospital care, including staff communication, medication explanations, and cleanliness. Franciscan Health Lafayette East’s Outstanding Patient Experience Award is the direct result of positive patient feedback in these critical areas. 

“Better patient experiences are correlated with better health outcomes, which is why patients should always strive to seek care at a facility with a clear dedication to high-quality, patient-centered care,” said Dr. Alana Biggers, MPH, medical advisor at Healthgrades. “As an Outstanding Patient Experience Award recipient, Franciscan Health Lafayette East sets the benchmark for patient experience nationwide, ensuring that every patient feels heard, empowered, and confident throughout the care journey.”

Visit Healthgrades.com to learn more about how Healthgrades measures hospital quality and access a patient-friendly overview of how they rate and why hospital quality matters here.